Bergby Camping Väddö AB org. no. 559558-7493, (“ Bergby Camping ”) processes personal data in accordance with applicable law, including the EU Data Protection Regulation. The terms “we, our, ours and us” below refer to Bergby Camping.
What personal data do we process, why, on what legal basis and for how long do we process it?
Bergby Camping operates a camping, guest harbor, rental business and related activities.
We may receive personal data directly from you or may access it when you use our website https://bergbycampingvaddo.se
We may receive emails and other correspondence containing personal data about third parties and we therefore process such personal data. If required, we will inform you as a third party about the processing.
The summary below contains information about why we process your personal data (“purposes”), what personal data about you we process for each purpose, what legal basis we have for the processing and how long we store your personal data.
If you do not provide the personal data listed below, we will not be able to offer and deliver our services and products or otherwise fulfill our commitments to you. With regard to the purpose of providing information about our and our members’ offers, you always have the option to refuse such information. You can read below about how to do this.
To manage your booking
Type of personal data
First and last name, Address, Email, Telephone number, Date of birth, Nationality, Information about the booking, i.e. type of accommodation, location, arrival and departure day and booking number, Your contacts with Bergby Camping via telephone and email, Payment and details about the transaction.
Legal basis
Agreement
How long do we keep the data
2 years after your trip ends?
To be able to handle customer service issues
Type of personal data
First and last name, Address, Email, Telephone number, Date of birth, Nationality, Information about the booking, i.e. type of accommodation, location, arrival and departure day and booking number, Your contacts with Svensk Camping via telephone and email, Payment and details about the transaction.
Legal basis
Agreement
How long do we store the data?
1 year after the customer service case is closed.
To provide interesting and relevant information to you
Type of personal data
First and last name, Address, Email, Telephone number, Date of birth, Nationality, Booking details i.e. type of accommodation, location, arrival and departure day and booking number, Your contacts with SCR via telephone and email, Payment and transaction details, How you use our website and our services
Legal basis
Balancing of interests
How long do we store the data?
2 years after your trip ends.
For remarketing and personalized marketing via third parties
In order to be able to show relevant and customized marketing, Bergby Camping uses so-called remarketing via third-party platforms such as Google (e.g. Google Ads), Meta (Facebook and Instagram) and other digital advertising networks. This means that we can show advertisements for Bergby Camping and offers to people who have previously visited bergbycampingvaddo.se or otherwise interacted with our digital services.
For this purpose, we process data about how you use our website and services, such as pages visited, clicks, approximate geographical location and technical information about your device. The data is used to create target groups for advertising and to measure the effectiveness of our marketing efforts. We do not use information that directly identifies you as a person in the advertising.
Legal basis
The legal basis for this processing is balancing of interests or, where required by law, consent via cookies. You can object to or restrict such marketing at any time by adjusting your cookie settings or by using the platforms’ own advertising settings.
How long do we store the data?
2 years for purchase and accommodation history. For visit history, see cookie texts.
To be able to deliver a personalized experience of our services
Type of personal data
Purchase and user-generated data (e.g. click and visit history). Indicated interests for communication. Accommodation history
Legal basis
Agreement
How long do we store the data?
2 years for purchase and accommodation history. For visit history, see cookie texts.
To handle any complaints
Type of personal data
First and last name, Address, Email, Telephone number, Date of birth, Nationality, Information about the booking, i.e. type of accommodation, location, arrival and departure day and booking number, Your contacts with Bergby Camping via telephone and email, Payment and transaction information.
Legal basis
Agreement
How long do we store the data?
3 years after your trip ends.
To handle any complaints
Type of personal data
First and last name, Address, Email, Telephone number, Booking number, Payment and transaction details
Legal basis
Legal obligation
How long do we store the data?
7 years after transaction.
To whom do we pass on the personal data and where do we process it geographically?
Your personal data may be disclosed to and processed by others. We may disclose your personal data to other companies and actors with whom we collaborate and who are responsible for the processing of your personal data, such as:
- Social media
- Payment service providers
- Advertising system
We also disclose your personal data to our service providers who process personal data on our behalf, so-called data processors. We have agreements with our data processors that ensure that they process your personal data in accordance with this policy and our instructions. Examples of third parties to whom we disclose your personal data include IT companies that provide systems we use or support to us and media agencies for the distribution of newsletters and/or advertising.
We may also share your personal information to permit a merger, acquisition or sale of all or part of Bergby Camping’s assets.
We may disclose your personal data to authorities that require us to disclose such personal data.
Bergby Camping and Bergby Camping’s partners, as a general rule, process your personal data only within the EU and EEA. Should personal data be processed outside the EU and EEA, Bergby Camping will take steps to ensure that the personal data continues to be equally protected and will also take the necessary steps to legally transfer personal data to countries outside the EU and EEA.
Your rights
You have certain rights under the Data Protection Regulation:
Right to information and access
You have the right to request, free of charge, in writing, information about what personal data we process about you.
If you have no basis for your request or your request is unreasonable, for example if you request extracts or deletion frequently and at short intervals, we may either refuse to comply with your request, or charge a fee to cover the administrative costs that your request entails for us. You can send your request to us at our contact details given below, see point 4.
Right to rectification and deletion
If your personal data is incorrect or incomplete, you have the right to request that we correct or supplement such personal data.
You have the right to request the erasure of your personal data under certain circumstances (as set out in the EU General Data Protection Regulation). Provided that your request falls within one of these circumstances, we will erase your data.
Right to object to direct marketing
You may object at any time to your personal data being processed for direct marketing or profiling for such purposes. If you do not want us to process your personal data for this purpose, please inform us by contacting us at our contact details provided below, see point 4. We will then cease processing your personal data for this purpose and delete the data, provided that we do not need to continue processing it for any other purpose under this privacy policy.
Right to demand restriction
You have the right to request the restriction of the processing of your personal data under certain conditions. If you have this right, such personal data will only be processed, with the exception of storage, with your consent, or for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person or for reasons of important public interest.
Right to data portability
You have the right to receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to another data controller where technically feasible.
Right to withdraw your consent
You may at any time, in whole or in part, withdraw your consent to the processing of personal data by contacting us, see our contact details in point 4. If you withdraw your consent, please note that this does not affect the lawfulness of the processing that previously took place on the basis of the consent before this was withdrawn. Bergby Camping may also have another legal basis for the processing of your personal data (see our statement above under the respective purpose), which is why we may have a right to continue the processing.
Right to file a complaint
If you are dissatisfied with how we have processed your personal data, please contact us, see our contact details in point 4. Do not forget to provide your name (email), address and social security number. You also have the right to file a complaint about our personal data processing to:
Swedish Privacy Protection Authority
Box 8114
104 20 Stockholm
https://www.imy.se/privatperson/utfora-arenden/lamna-ett-klagomal/
How do we manage Cookies?
We use cookies to analyze usage patterns and personalize our website. You can read our cookie policy here.»
Contact Bergby Camping
You can contact us in the following ways:
– via email info@bergbycampingvaddo.se
– via telephone +46 (0)70 660 54 44
– by writing a letter to Bergby Camping 1, 763 94 Hallstavik